Last updated: September 1, 2025

At Gonzalez Landscape & Services, we are committed to respecting and protecting your privacy. This Privacy Policy is intended to inform you how your personal information is collected, used, and safeguarded when you visit our website or interact with our company through online forms, calls, emails, or SMS.

We understand the importance of transparency when it comes to your personal data. This policy outlines our practices and your rights in accordance with applicable U.S. privacy laws and standards.

Information We Collect

When you visit our website, fill out a form, or contact us directly, we may collect Personally Identifiable Information (PII), including but not limited to:

• Full Name
• Phone Number
• Email Address
• Mailing/Service Address
• Any project-specific details you choose to share

How We Collect Information

We gather personal information in the following ways:

• Website Forms: When you request a free estimate or contact us through our forms, we collect your contact information and project details. Consent to communicate via SMS is obtained when you submit your mobile number through our website.
• Email & Phone Communication: If you reach out to us by phone or email, we may collect and retain that data to fulfill your request or provide future service updates.
• Customer-Initiated Text Messages: If you contact us via SMS, we may continue communication via text until you choose to opt out.
• Call Script Policy: When you call our office, we may request your name, number, email, and address for service-related purposes. We will never use this data for unrelated marketing.

All SMS communications include a clear opt-out method. You can reply “STOP” at any time to unsubscribe from future text messages.

How We Use Your Information

Your personal information may be used for the following purposes:

• To respond to inquiries and provide quotes
• To follow up on services or appointments
• To send service updates, reminders, or billing notifications
• To improve our customer service and overall user experience

We do not sell or share your personal information with third parties for marketing purposes.

Data Security

Your information is stored in secure systems and is only accessible by personnel with specific access rights. We implement SSL (Secure Socket Layer) encryption and regularly scan our website for vulnerabilities. All sensitive data is processed via secure gateways; we do not store payment data on our servers.

Cookies & Tracking

Our website uses cookies to enhance your browsing experience and to support remarketing efforts. Cookies allow us to:

• Understand user preferences and behavior
• Analyze website traffic
• Serve targeted ads (Google Ads, Facebook Ads)

You can control cookies through your browser settings. Disabling cookies may affect certain features or functionality of the website.

Third-Party Links

Occasionally, we may include links to third-party websites. These sites have independent privacy policies, and we are not responsible for their content or practices.

Google & Other Advertising Platforms

We utilize Google Analytics and Google Ads for advertising and analytics purposes. These tools may use cookies to serve ads based on your prior visits to our site and other sites on the web. You may adjust your ad settings or opt out at: www.aboutads.info

Your Rights & Choices

In compliance with the California Online Privacy Protection Act (CalOPPA), we:

• Allow anonymous browsing of our site
• Provide a visible link to this Privacy Policy on our homepage
• Notify users of policy changes via this page

You may update or delete your personal information by contacting us directly. We also honor “Do Not Track” signals.

Children’s Privacy (COPPA)

We do not knowingly collect information from individuals under 13 years of age. Our services and website are intended for adults.

In Case of Data Breach

Should a data breach occur, we will notify affected users via email within 7 business days and take all necessary steps in accordance with the Fair Information Practice Principles.

CAN-SPAM Act Compliance

To comply with the CAN-SPAM Act, all marketing emails from us will:

• Not contain misleading subjects
• Include our business address
• Provide a clear way to unsubscribe
• Be honored quickly and efficiently upon request

Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:

Gonzalez Landscape & Services
McMinnville, Oregon
📞 (971) 237-4726
📧 gonzalezlandscape.services@gmail.com